PAYMENT & PRIVACY
PAYMENT TERMS AND INFORMATION
Payment is required within seven (5) business days from invoice date or the items will be returned to stock. None payment of items will affect a customer’s ability to purchase items in the future.
All prices shown on Bongo’s Basement website are GST inclusive. Your invoice provided via email and included with your shipped item/s will show the amount of GST paid.
We accept the following payment methods:-
- Credit cards through our secure ecommerce Gateway (PayPal).
- Secure payments via PayPal and PayMate.
- Direct Deposit (electronic or counter deposits).
- Postal Money Orders and Bank Cheques.
We do not accept personal and business cheques under any circumstances.
When paying via Money Order or Bank Cheque please include when posting a copy of your order or a brief note including your Order Number.
When paying via Direct Deposit (either electronic/internet or at a branch) please include the last six (6) digits of your Order Number.
(These directions allow us to process your order quickly otherwise your order may not be fully processed until payment is verified.)
Post your Money Orders and Bank Cheques to:
Bongo’s Basement
65 Cromwell St
Croydon Park NSW 2133
Direct Deposit Details:
Bank: St George Bank
Account Name: Bongo’s Basement
BSB: 112-879
Account Number: 455 090 188
Note: Money Order, Bank Cheque and Direct Deposit details will be provided for you to print at the completion of the shopping cart/checkout process and will also be emailed to you at this time for your records.
To pay across the counter find your nearest St George branch at their website. www.stgeorge.com.au
If you feel uncomfortable about making your first purchase from this website then try our eBay Store here. We carry a number of our items there but not all and some items can not be sold via online auctions upon instructions from our wholesalers.
Have a question? Email us here.
PRIVACY POLICY
Financial Information
Customer's financial information is only collected for billing purposes. Bongo’s Basement does not store entire credit card numbers. Customer's contact information (email) is used only for order confirmation and delivery confirmation (tracking number).
Bongo’s Basement does not share/sell customer's mailing address, email address or any stored information to any 3rd parties.
Security
We treat the information you provide to us as confidential information; it is, accordingly, subject to our company's security procedures and policies regarding protection and use of confidential information. When we ask you for credit card data, you have been transferred over a Secured Sockets Layer (SSL) line to our ecommerce Gateway PayPal (Australia) to complete your purchase. (Provided you are using a SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator.) PayPal as a leader in providing online purchasing using only the most secure and encrypted technologies. We also use SSL on other pages where you would enter personally identifiable information. This ensures that your information is encrypted as it travels over the internet. This secure mode is enabled before any such information is transmitted from your computer. You will know you are in secure mode when the padlock or key icon in the lower right-hand or left-hand corner of the computer screen appears in the locked position. In addition, when accessing a secure server, the first characters of the site address will change from "http" to "https."
All information reaching Bongo’s Basement is stored on a secure server that resides behind firewalls designed to block unauthorized access from outside of Bongo’s Basement. Information collected on the Web sites covered by this privacy statement is generally processed and stored in Australia.